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We spoke to Lena Schmitt from Endereco<\/strong> <\/a>to talk about the challenges of international shipping for online retailers and how they can be overcome.<\/p>\n\n\n\n Hello Lena. You have been supporting online retailers with domestic and international sales since 2014. In your experience, what are the typical stumbling blocks in international shipping with regard to addresses?<\/strong><\/em><\/p>\n\n\n\n International shipping is quite a challenge for many online retailers. Address problems can lead to considerable delays or even the loss of parcels, which is annoying for both the retailer and the customer and leads to waiting times, loss of trust and unnecessary costs. I can think of three typical problems in international shipping off the top of my head:<\/p>\n\n\n\n At endereco, we also offer a service that automatically checks information from existing customers at the desired intervals.<\/em><\/p>\n\n\n\n How can I ensure that I display the correct format of the address for the destination country on forms?<\/strong><\/em><\/p>\n\n\n\n Displaying the correct format for addresses in the target country is actually a complex problem. Customers often pay little attention to the structure of the address form. There is almost always an \"address supplement\" or similar field, which is often misused by customers entering all kinds of information. Unfortunately, many merchandise management programs and postal services cannot cope with this flood of incorrect or unnecessary address information.<\/p>\n\n\n\n We are currently working on a solution to this problem. After extensive research and A\/B testing, we have decided on a solution that processes and structures the data in the background.<\/p>\n\n\n\n Are there countries that are particularly suitable for address validation? Or, conversely, for which countries is insufficient data available?<\/strong><\/em><\/p>\n\n\n\n In principle, all industrialized countries such as Germany<\/a>, Belgium<\/a>, Switzerland<\/a> or USA <\/a>a very well developed and mature postal system. For such countries, there is usually address data with verification accuracy at house number level.<\/p>\n\n\n\n On the other hand, there are countries such as Afghanistan, Nepal or North Korea where address data is rarely updated or is only available at local level. For the average online retailer, however, these countries do not play a role, so this is not a problem in practice.<\/p>\n\n\n\t\t Try our services in your test or live system<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n
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